Your Privacy
Privacy Policy
Last updated: 2026
Who we are
Dental Persona, located at Dental Persona, E-180 Basement, Kalkaji, New Delhi - 110019. You can reach us at +91 98181 14556 or dentalpersona@gmail.com. This policy covers information submitted through this website, including booking requests, contact forms, and staff login access to the site admin area.
What we collect
When you book an appointment or contact us, we collect the details you provide: your name, phone number, optional email, the service you're interested in, your preferred date/time, and any message. We do not ask for sensitive medical history through this website. For abuse prevention, we also store a one-way hashed version of your network address rather than the raw address.
How we use it
Your information is used solely to schedule and manage your appointment, respond to your enquiry, support clinic operations, and provide care. We do not sell your personal data or share it with third parties for advertising or marketing.
Who can access it
Access to website-submitted appointment and contact data is limited to authorised personnel who need it for clinic operations: Dr. Anuj Khanna, Dr. Deepti Khanna, authorised clinic staff, and the website technical maintainer when access is required for support or security. All admin access is restricted and logged.
How we protect it
Website-submitted data is stored in access-controlled systems with encryption in transit. We apply authentication, rate-limiting, audit logging, and security monitoring to reduce unauthorised access, spam, brute-force attempts, and misuse. No internet-connected system can be guaranteed completely risk-free, but we work to keep safeguards appropriate to the nature of the data collected here.
Third-party services
We use trusted service providers to host and operate this website and its communications, such as website hosting, database infrastructure, email delivery, maps, and messaging links. Depending on how the site is used, these may include Vercel, Supabase, Resend, Google services, and WhatsApp. These providers process data only as needed to support the website and clinic communications.
Data retention
Website appointment requests and contact messages are generally retained for up to 12 months, unless we need to keep them longer for appointment follow-up, legal compliance, dispute resolution, security, or clinic record management. Security audit logs may be retained for a reasonable period to investigate misuse and protect the service.
Your rights
In line with India's Digital Personal Data Protection Act, you may request access to, correction of, or deletion of your personal data held by us. Contact us at dentalpersona@gmail.comand we'll review and respond within a reasonable time, subject to any legal or operational need to retain limited records.
Bookings for family members or dependants
If you submit a form on behalf of another person, including a child or dependant, you confirm that you are authorised to share their details with us for the purpose of requesting care or contacting the clinic.
Medical and emergency notice
This website is for appointment requests and general enquiries only. It does not provide emergency services and does not replace professional medical or dental advice, diagnosis, or treatment. If you have an urgent medical or dental emergency, please contact the clinic directly or seek immediate emergency care.
Cookies
This site uses only essential cookies required for secure functionality (such as keeping authorised staff logged in to the admin area). We do not use advertising trackers based on the current configuration of this site.
Complaints and requests
For privacy questions, correction requests, deletion requests, or complaints about data submitted through this website, please contact dentalpersona@gmail.com. If needed, we may ask for reasonable verification before acting on a request.